Shipments and returns
Your pack shipment
Items are usually made to order and may take up-to 10 days to produce, your items(s) will be dispatched as soon as they are ready and may be necessary to post individual items separately. Shipping is included in the price for the UK. If you would like something sent to another destination please contact us for a quotation.
The "cooling off" period expires 14 days after the day you received your goods. If this period expires on a non-working day, your deadline is extended till the next working day. You must unequivocally inform us of your decision to return the purchase by email. It is not enough to just send the goods back. We will give you a refund within 14 days from receipt of your cancellation, but can delay refunding you if we have not received the goods or evidence that you have returned. The customer is required to pay the costs of returning the goods..